Member FAQ

What is Purple?

Purple is a platform that allows creators, brands and publishers to engage their audience via text message. We call creators who use our platform “Purplers”.

So I’m subscribed to one of these Purplers?

Yep! Someone you signed up to receive text messages from uses Purple to send and receive them. (Assuming you got this link in an e-mail)

How do I unsubscribe?

It’s super easy! Just text “STOP” to the Purpler you’re subscribed to. That will unsubscribe you from their text messages and it will automatically stop your payments.

How do I change my cc information?

Just reach out to us at members@getpurple.io and we’ll help you change your credit card information.

How do I reach out to the Purple team if I need help with my account?

Hit us up at members@getpurple.io any time, we’re happy to help you with anything you need.

What if I want to start my own Purple channel?

Awesome! Just fill out this form and we’ll get you started.